Leadership Communication Strategy in the Disruptive Era: Building Adaptive and Innovative Organizational Performance
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Jul 7, 2023
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Abstract
This study discusses leadership communication strategies in the era of disruption to build adaptive and innovative organizational performance. Organizations are affected by the era of disruption which requires adaptive and innovative leaders. Therefore, effective leadership communication is very important to create a work environment that is responsive to situations that are Volatility, Uncertainty, Complexity, Ambiguity (VUCA). This study uses a qualitative method with a case study approach and interviews to collect data from several organizations operating in the era of disruption. The results of the study show that effective leadership communication strategies in the era of disruption consist of three dimensions, namely leadership development strategies, organizational culture development strategies, and organizational relationship strengthening strategies. In addition, leaders must also pay attention to important factors such as trust, loyalty, and transparency in their communications. The implication of this research is that organizational leaders need to understand the importance of an effective leadership communication strategy to build adaptive and innovative organizational performance in an era of disruption.
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How to Cite
Sampean, S., Anisti, A., Syatir, M., Sidharta, V., & Liliyana, L. (2023). Leadership Communication Strategy in the Disruptive Era: Building Adaptive and Innovative Organizational Performance. Jurnal Scientia, 12(03), 2776-2787. https://doi.org/10.58471/scientia.v12i03.1629
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Sağbaş, M., & Alp Erdoğan, F. (2022). Digital Leadership: A Systemic Conceptual Literatur Review. İstanbul Kent Üniversitesi İnsan ve Toplum Bilimleri Dergisi.
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Suppiah, S. M., Ling, W. X., Pakirnathan, P. G., & Ahmad, M. K. (2021). Exploring the influence of leadership communication on job satisfaction among staff members in malaysian private institution of higher learning. Jurnal Komunikasi: Malaysian Journal of Communication, 37(2). https://doi.org/10.17576/JKMJC-2021-3702-09
Uyun, M. Q. (2018). Leadership Agility, The Influence On The Organizational Learning And Organizational Innovation And How To Reduce Imitation Orientation. International Journal For Quality Research, 13(2), 467–484. https://doi.org/10.24874/IJQR13.02-14
Zahra, A. C. A., Nurofik, J. M., & Sa’id, M. (2021). Family Relationship in the Era of Disruption: Communication Strategy of Parents-Millennial Children. Proceedings of the International Conference on Psychological Studies (ICPSYCHE 2020), 530. https://doi.org/10.2991/assehr.k.210423.036
Zorlu, K., & Korkmaz, F. (2021). Organizational Communication as an Effective Communication Strategy in Organizations and the Role of the Leader. In Contributions to Management Science (pp. 305–320). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-72288-3_21
AlNuaimi, B. K., Kumar Singh, S., Ren, S., Budhwar, P., & Vorobyev, D. (2022). Mastering digital transformation: The nexus between leadership, agility, and digital strategy. Journal of Business Research, 145, 636–648. https://doi.org/10.1016/j.jbusres.2022.03.038
Baran, B. E., & Woznyj, H. M. (2021). Managing VUCA: The human dynamics of agility. Organizational Dynamics, 50(2). https://doi.org/10.1016/j.orgdyn.2020.100787
Barry Libert, by, Beck, M., & Wind, Y. (2016). 7 Questions to Ask Before Your Next Digital Transformation.
Bence, B. (2022). The Importance of Leadership Agility. In Coach Me! Your Personal Board of Directors (pp. 71–73). Wiley. https://doi.org/10.1002/9781119823803.ch21
Castells, M. (2007). Communication, Power and Counter-power in the Network Society. International Journal of Communication 1, 1, 238–266.
Charteris-Black, J. (2006). The communication of leadership: The design of leadership style. In The Communication of Leadership: The Design of Leadership Style. https://doi.org/10.4324/9780203968291
Christensen, C. M., Baumann, H., Ruggles, R., & Sadtler, T. M. (2006). Disruptive Innovation for Social Change. www.hbr.org
Christensen, C. M., McDonald, R., Altman, E. J., & Palmer, J. E. (2018). Disruptive Innovation: An Intellectual History and Directions for Future Research. Journal of Management Studies, 55(7), 1043–1078. https://doi.org/10.1111/joms.12349
Coldevin, G. (2001). Participatory communication and adult learning for rural development. Journal of International Communication, 7(2), 51–69. https://doi.org/10.1080/13216597.2001.9751909
Correani, A., De Massis, A., Frattini, F., Petruzzelli, A. M., & Natalicchio, A. (2020). Implementing a Digital Strategy: Learning from the Experience of Three Digital Transformation Projects. California Management Review, 62(4), 37–56. https://doi.org/10.1177/0008125620934864
Cousins, B. (2018). Design thinking: Organizational learning in VUCA environments. Academy of Strategic Management Journal, 17(2).
Douglas, S. K., Roberts, R. A., & Díaz, H. (2022). Leadership Strategies Amidst Disruption and Shock: Communication Implications. International Leadership Journal, 14(1). https://commons.erau.edu/publication
DuBrin, A. (2013). Principles of Leadership. South-Western Cengage Learning.
Eriyatno, & Kolopaking, L. M. (2019). Platform Agfin 4.0: Sistem Pembiayaan Untuk Usaha Mikro Pertanian. IPB Press.
Finkelstein, S., & Hambrick, D. (1996). Strategic leadership: Top executives and their effects. Donaldson Reviews, 22(2).
Hall, A. (2012). Partnerships in agricultural innovation. In Improving Agricultural Knowledge and Innovation Systems (pp. 219–235). OECD. https://doi.org/10.1787/9789264167445-18-en
He, Z., Huang, H., Choi, H., & Bilgihan, A. (2023). Building organizational resilience with digital transformation. Journal of Service Management, 34(1), 147–171. https://doi.org/10.1108/JOSM-06-2021-0216
Hidayah, N. (2022). Agile Leadership Dalam Mewujudkan Birokrasi Yang Adaptif Nurul Hidayah. Jurnal AgriWidya, 3(3).
Horney, N., Pasmore, B., & O’Shea, T. (2010). Leadership Agility: A Business Imperative for a VUCA World. People & Strategy, 33(4), 32–38.
Jamal, J., & Bakar, H. A. (2017). The mediating role of charismatic leadership communication in a crisis: A Malaysian example. International Journal of Business Communication, 54(4). https://doi.org/10.1177/2329488415572782
Johnson, C. E., & Hackman, M. Z. (2018). Leadership: A Communication Perspective. In Women in Management Review (Vol. 19, Issue 1). Waveland Press. https://doi.org/10.1108/wimr.2004.19.1.65.1
Joiner, B. (2019). Leadership Agility for Organizational Agility. Journal of Creating Value, 5(2), 139–149. https://doi.org/10.1177/2394964319868321
Klein, M. (2020). Leadership Characteristics In The Era Of Digital Transformation. Business & Management Studies: An International Journal, 8(1), 883–902. https://doi.org/10.15295/bmij.v8i1.1441
Lawrence, K. (2013). Developing Leaders in a VUCA Environment. UNC Executive Development.
Lekhanya, L. M. (2018). The Digitalisation of Rural Entrepreneurship. In Entrepreneurship - Trends and Challenges. InTech. https://doi.org/10.5772/intechopen.75925
Littlejohn, S., & Foss, K. (2009). Teori Komunikasi. In Salemba Humanika.
Mayfield, J., & Mayfield, M. (2017). Leadership Communication. International Journal of Business Communication, 54(1), 3–11. https://doi.org/10.1177/2329488416675446
Nah, S., & Yamamoto, M. (2019). Communication and citizenship revisited: Theorizing communication and citizen journalism practice as civic participation. Communication Theory, 29(1), 24–45. https://doi.org/10.1093/ct/qty019
Northouse, P. (2016). Leadership: Theory and practice. In Sage Publications (seven). Sage Publisher.
Nygren, A., Kröger, M., & Gills, B. (2022). Global extractivisms and transformative alternatives. The Journal of Peasant Studies, 1–26. https://doi.org/10.1080/03066150.2022.2069495
Porfírio, J. A., Carrilho, T., Felício, J. A., & Jardim, J. (2021). Leadership characteristics and digital transformation. Journal of Business Research, 124, 610–619. https://doi.org/10.1016/j.jbusres.2020.10.058
Reger, R. K., Finkelstein, S., & Hambrick, D. C. (1997). Strategic Leadership: Top Executives and Their Effects on Organizations. The Academy of Management Review, 22(3). https://doi.org/10.2307/259414
Sağbaş, M., & Alp Erdoğan, F. (2022). Digital Leadership: A Systemic Conceptual Literatur Review. İstanbul Kent Üniversitesi İnsan ve Toplum Bilimleri Dergisi.
Saputra, M., & Al Siddiq, I. H. (2020). Social media and digital citizenship: The urgency of digital literacy in the middle of a disrupted society Era. International Journal of Emerging Technologies in Learning, 15(7). https://doi.org/10.3991/IJET.V15I07.13239
Sjaf, S., Arsyad, A. A., Mahardika, A. R., Gandi, R., Elson, L., Hakim, L., Barlan, Z. A., Utami, R. B., Muhammad, B., Amongjati, S. A., Sampean, & Nugroho, D. A. (2022). Partnership 4.0: smallholder farmer partnership solutions. Heliyon, 8(12), e12012. https://doi.org/10.1016/j.heliyon.2022.e12012
Sugerman, J. (2011). The 8 dimensions of leadership: DiSC strategies for becoming a better leader. In Vasa.
Suppiah, S. M., Ling, W. X., Pakirnathan, P. G., & Ahmad, M. K. (2021). Exploring the influence of leadership communication on job satisfaction among staff members in malaysian private institution of higher learning. Jurnal Komunikasi: Malaysian Journal of Communication, 37(2). https://doi.org/10.17576/JKMJC-2021-3702-09
Uyun, M. Q. (2018). Leadership Agility, The Influence On The Organizational Learning And Organizational Innovation And How To Reduce Imitation Orientation. International Journal For Quality Research, 13(2), 467–484. https://doi.org/10.24874/IJQR13.02-14
Zahra, A. C. A., Nurofik, J. M., & Sa’id, M. (2021). Family Relationship in the Era of Disruption: Communication Strategy of Parents-Millennial Children. Proceedings of the International Conference on Psychological Studies (ICPSYCHE 2020), 530. https://doi.org/10.2991/assehr.k.210423.036
Zorlu, K., & Korkmaz, F. (2021). Organizational Communication as an Effective Communication Strategy in Organizations and the Role of the Leader. In Contributions to Management Science (pp. 305–320). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-72288-3_21