The Influence Of Workload, Work Stress And Social Support On Job Performance In Seafarers: Mediated By Work Motivation
Abstract
This research aims to examine the influence of workload, work stress, and social support on job performance in seafarers, with work motivation as a mediating variable. The seafaring profession has a high level of challenge and risk, which can cause significant workload and job stress, and affect job performance. Social support from family, friends, or coworkers can help reduce work stress and increase work motivation. This research used a survey method with a questionnaire distributed to 100 sailors in the city of Banjarmasin. Data analysis was carried out using SmartPLS 3.2.9 software with non-probability sampling methods and purposive sampling techniques. The research results show that workload and work stress have a positive and significant effect on job performance. Social support also has a positive effect on job performance. In addition, work motivation mediates the relationship between workload, work stress, social support, and job performance. This research confirms the importance of social support and work motivation in improving the job performance of seafarers who work in environments with high workload and stress.
Downloads
References
Wang, X., Cai, X., Zhou, X., & Liu, J. (2020). Employee psychological well-being and job performance: Exploring mediating and moderating mechanisms. Journal of Management & Organization, 26(5), 705-723. doi:10.1017/jmo.2019.10
Hamdan, R. K., Altamimi, E. M., & Ahmed, A. M. (2020). Examining the impact of social support on job performance: The mediating role of work motivation. International Journal of Business and Management Science, 10(2), 85-95. doi:10.1186/s12913-020-05861-w
Adam, M., & Alarifi, G. (2021). Leadership, social support, and employee performance during COVID-19 pandemic. International Journal of Human Resource Studies, 11(1), 34-49. doi:10.5296/ijhrs.v11i1.18191
Khalil, M. (2020). Impact of social support on job performance during times of stress: A study of healthcare workers. Health Services Research Journal, 55(7), 1562-1579. doi:10.1111/1475-6773.13394
Jain, A., & Sullivan, T. (2019). Affective commitment as a mediator between psychological well-being and job performance. Journal of Business Research, 98, 91-101. doi:10.1016/j.jbusres.2019.01.017
Pramuswari, I., Kristiawati, I., Prastyorini, J., & Mudayat, M. (2024). PENGARUH KUALITAS INFORMASI DAN KEPERCAYAAN TERHADAP KEPUTUSAN PEMBELIAN DIMODERASI PENGALAMAN BELANJA PRODUK FASHION TIKTOKSHOP. JUTRANIS, 1(1).
Pratama, R. A. P., & Kristiawati, I. PENGARUH MARKETING COMMUNICATION, EXPERIENTIAL MARKETING, DAN CUSTOMER TRUST TERHADAP CUSTOMER LOYALTY PADA PT. ANDALAN PACIFIC SAMUDRA.
Daengs, A., Istanti, E., & Kristiawati, I. (2022). Peran Timelimenes Dalam Meningkatkan Customer Satisfaction, Customer Loyalty Pt. Jne. Jurnal Baruna Horizon, 5(1), 1-7.
Djuari, D., Kristiawati, I., Prastyorini, J., & Mudayat, M. (2024). PENGARUH KARAKTERISTIK INDIVIDU, KOMUNIKASI DAN KERJASAMA TIM TERHADAP KINERJA KARYAWAN PADA PT. APERINDO PRIMA MANDIRI SURABAYA. JUTRANIS, 1(1).